For anything other than the most basic of repairs, go somewhere else. I spent three weeks going back and forth over a very straightforward repair that had specific directions from the manufacturer of my vehicle to repair a specific issue. They did the wrong repair, then did the right repair incorrectly, then rescheduled the next appointment three times. They tried to push me into a much more expensive repair that was unrelated to the issue I asked them to fix. I had to handhold their technicians through the whole repair and call their bluff to get them to admit to doing the wrong repair, then doing the repair incorrectly. After being lied to repeatedly, communicated with very rarely, and having an overall terrible experience, I asked for my money back and will be taking my business somewhere that can competently complete the repair. Their franchise provider, Honest-1 Auto, has placed signage all over their provo shop talking about how they're honest and upfront. The real sign to pay attention to is in the back office and is in the picture- "The buck doesn't even slow down here". Anything but honest.