I had a simple oil change done, but afterwards when I was driving around the splash shield came off. I contacted honest 1 and they fixed it for me for free. I was a little frustrated that they hadn't put the splash shield on right int he first place, but I'm happy they fixed it for free.
Also really appreciated the way you had the table set up for us to sign and to have Sanitizer.
The name of this business is true! Honest, professional service. We never have to worry when we have our car serviced at Honest 1! Great friendly staff and service.
I was referred to honest 1 Auto, and they have always been fair, great to work with, true to their name, honest about what needs to be done and what doesn't.
They did not help with the problem my car had, they just charged for something that i did not ask them to check, which i doubt it because i had taken it to a mechanic before then. they flush the brake system and then they told me i needed a new break master cylinder without even checking that in the first place. They have terrible service. it was my first time there i am never coming back. PS they never found the problem that i took the car for and the car is still making the same noise. This place is ridiculous.
In the past whenever I've gone I'm always told of one thing that absolutely has to be fixed immediately, one that should be fixed soon, and another thing that should be fixed but isn't urgent. It seems like their typical sales pitch. After I spent $500 a few years ago to fix a coolant leak that they were neither able to repair nor warrantee, I found a better and more honest mechanic. It wasn't hard
If I could give them 6 stars, I would. They provide top notch customer service, friendly, and they listen. They are honest and direct, not trying to take advantage of the customer! I highly recommend their shop!
I love this shop. I’ve been here a few times over the years. Everyone who helped me was so kind, and the quality of service is always amazing. I know nothing about cars and I totally trusted Honest 1 to take care of everything.